LAST UPDATED · APR 2026
Privacy policy.
The 30-second version: we collect what we need to make the product work, never sell it, and let you delete everything in one tap. Full text below.
1. Data we collect
We collect the email address and password you provide at sign-up, plus any profile information you choose to add (display name, username, bio). We also collect usage data such as videos generated, credits consumed, and general interaction logs to improve the service.
2. What we don't
Browsing history. Location. Device fingerprints. Inferred demographics. We do not run third-party ad pixels, and we do not sell your personal data to third parties.
3. How we use it
Your data is used to operate your account, process AI video generation requests, and communicate important service updates. We do not use your prompts to train models — your prompts and outputs are private to you.
4. Retention
Outputs: kept until you delete them, or 90 days after account deletion. Prompts: retained for 30 days for abuse review, then purged. Logs: 14 days.
5. Your rights
Export everything we hold on you (Settings → Account → Export). Delete your account and we will honour it within 30 days. EU and UK users have all GDPR rights; California users have CCPA rights — both are honoured globally because it is simpler.
6. Contact
For privacy-related questions or requests, email contact@getvivix.com. We aim to respond within 5 business days.